How can I improve customer relations?

Do your customers need you there fast or on time? SkyGuard can help you
do both!

Many factors contribute to a satisfied customer...and fast, on-time service is one of the biggest! When your drivers have to serve many customers each day, how do you know that they’re sticking to their schedules and not getting behind? SkyGuard allows you to keep the lines of communication open with your driver and vehicle all through the day. The faster schedule changes and delays are communicated, the faster they can be addressed by either rerouting or rescheduling. In addition, SkyGuard provides tools that allow you to tell your customer exactly where the driver is and when they will arrive. This is especially important for in-home service because customers often make special arrangements to leave work and wait at home for the service provider.

“...with SkyGuard we have real time documentation to back up our invoice charges!!!” - Laesch Electric

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Features

VEHICLE LOCATION

Find the closest vehicle to a customer location and send a message to its driver.

LANDMARKS

Identify a customer address as a Landmark. SkyGuard will record the time that the vehicle stops at that address.

DRIVER MESSAGING

Send an email or text message directly to the driver from the online interface.

GARMIN INTEGRATION

Provide customers with accurate information regarding a driver’s ETA. Communicate schedule changes via the in-vehicle device with minimal interruption to the driver.